How can we help?

Our support team is here to help you with any questions or issues about BankTCG.

Contact Support

support@banktcg.com

Frequently Asked Questions

How do I scan trading cards?

Open the Scanner tab and point your camera at a trading card. The app will automatically detect and identify the card using OCR and image recognition technology.

How do I grade my cards?

After scanning a card, tap 'Grade Card' to analyze centering, corners, edges, and surface condition. The app provides an estimated grade based on industry standards.

How do I manage my portfolio?

Navigate to the Portfolio tab to view all your saved cards. You can add cards manually or from scans, track values, and organize your collection.

What subscription plans are available?

BankTCG offers subscription plans with additional features like unlimited scans, advanced grading, and priority support. View pricing in the Dashboard.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data. This action cannot be undone.

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